08:12
Urgent request before opening hours
Context captured and on-call team notified
01 · On-call
Industry call handling
The AI receptionist for networks, franchises and groups
Qualify every request, book the right slot and protect the time of your networks, franchises and groups.
Typical call flow
networks, franchises and groups
08:12
Urgent request before opening hours
Context captured and on-call team notified
11:34
Customer requesting an appointment
Request qualified and appointment booked
19:06
Question after closing time
Structured request ready for follow-up
AI disclosed on every call
Hosted in France, GDPR compliant
Emergencies routed to your on-call team
01 · Capture
Every call becomes a clear action.
The AI receptionist answers, understands the request and follows your rules before booking or escalating.
11:34
Customer requesting an appointment
Request qualified and appointment booked
02 · Booked
19:06
Question after closing time
Structured request ready for follow-up
03 · Qualified
02 · Follow up
The next contact goes out at the right time.
Quotes and recurring customer needs are followed up according to your rules.
01
Pending quotes
Follow-up after the quote with a clear next step.
After quote
02
Maintenance
Reminders for upcoming service and inspections.
At due date
03
Prevention
Targeted campaigns based on customer needs.
By segment
03 · Manage
Operations become readable.
See call reasons, appointments and human follow-ups in one shared view.
Real figures appear only when the underlying data is connected.
Operations view
networks, franchises and groups
01
Qualified requests
Every callReason and context retained
02
Appointments
In your calendarSlots booked by the receptionist
03
Quality
100% of callsAI disclosure and handling reviewed
Decisions to make
01
Which call reasons create the most appointments?
02
Which emergencies involve the on-call team?
03
Which requests still need a follow-up?
Source · Connected data
Industry questions
What your team will want to verify before launch.
Can a person take over?
Yes. Depending on your setup, the call is routed or a priority follow-up is created with the full context. The exact handover is validated before launch.
How are emergencies handled?
Emergencies follow the rules agreed with your team. Immediate danger is directed to local emergency services, while operational incidents reach your on-call team with context.
What about languages and accents?
Languages, vocabulary and real call conditions are tested with your team before launch. We only confirm coverage after those checks.
How long does setup take?
Setup covers hours, service areas, call rules, calendars and escalation paths. You keep your existing number through call forwarding.
Which tools can be connected?
The receptionist can connect to Google Calendar or Outlook. Any other integration is confirmed during scoping.
Is there a commitment?
Scope, deployment and commercial terms are presented clearly during the demo, before any decision.
Honax · networks, franchises and groups
No call gets lost.
See how the receptionist adapts to calls from networks, franchises and groups.