We identify what must go down into the ERP and what must come back to the agent, before writing a single line.
All integrations
ERP · API and webhooks
Honax & SAP
Organisations keeping customers and jobs in SAP can push the requests Honax captures into it, and read an account's status back. The exact set of exchanged fields is scoped with your integrator.
When the ERP is the system of record, Honax sits upstream: it captures and qualifies, then drops the request where your processes already handle it.
How it works
Every Honax event goes to your middleware, with a signature, a request id and automatic retries.
Clients, requests and appointments are readable with an API key, with documented quotas.
What changes
- No double entry between the switchboard and the ERP
- Integrations go through documented interfaces, not glue code
- Scope is agreed with your IT department or your integrator
I marchi e i loghi citati appartengono ai rispettivi proprietari e non implicano alcuna partnership o approvazione.
Other integrations
Estensione guidata dai risultati
Inizia da una sede. Misura. Estendi.
Prova Honax in una sede, monitora ogni settimana le chiamate recuperate ed estendi dove i numeri lo giustificano.
